AF continuously implements process improvements that aim to positively impact our membership. One improvement we will soon implement relates to personally represented hearings.    
 
Currently, a party may choose to appear telephonically when a case is heard (Rule 3-7). Appearances are typically chosen to show video evidence that cannot be uploaded or to answer any questions from the arbitrator. Frequently, however, arbitrators have no questions for the representative. For this reason, the appearance is not necessary.

Effective January 1, 2024, when the arbitrator has no questions for the party making an appearance, no telephone hearing will occur. This eliminates the need for the representative and arbitrator to take time out of their day to attend a hearing that is not necessary.  

This process does not apply to NJ PIP or NY PIP arbitration filings.